Privacy Policy
ECA Maritime College
(A division of e-Campus Australia Pty Ltd – ABN 50 125 868 315)
ECA Maritime College is committed to protecting the privacy of personal information collected from students, staff, contractors, industry partners and website users.
This Privacy Policy explains how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What is Personal Information
Personal information is information or an opinion about an identified individual or an individual who is reasonably identifiable.
Examples include:
• name
• address
• phone number
• email address
• date of birth
• identification documents
• employment history
• training records
Personal information may exist in written, electronic or other forms.
2. Collection of Personal Information
ECA Maritime College collects personal information in a number of ways including:
• student enrolment forms
• online enrolment systems
• Learning Management Systems (LMS)
• website forms and enquiries
• email correspondence
• phone communications
• employment applications
• industry partner referrals
We collect only the information reasonably necessary to deliver training and manage our operations.
3. Types of Personal Information We Collect
The personal information collected will depend on the nature of the relationship with ECA Maritime College.
Information collected may include:
Student Information
• full name
• contact details
• date of birth
• Unique Student Identifier (USI)
• identification documents
• employment and maritime experience
• sea time records
• course enrolment information
• assessment results
• training history
• emergency contact details
Additional Information
We may also collect:
• demographic information required for AVETMISS reporting
• payment information
• course participation records
• communications with trainers or administration
4. Sensitive Information
In some circumstances we may collect sensitive information where required to deliver training or meet regulatory obligations.
Sensitive information may include:
• medical declarations relevant to maritime training
• disability or learning support needs
• first aid certification details
Sensitive information will only be collected:
• with consent
• where required by law
• where necessary to deliver training safely
5. Why We Collect Personal Information
ECA Maritime College collects personal information to:
• process course enrolments
• deliver training and assessment
• issue qualifications and statements of attainment
• verify student identity
• maintain student training records
• communicate with students and employers
• meet regulatory and reporting obligations
• improve training services and operations
Personal information will only be used for the purpose for which it was collected unless required or authorised by law.
6. Training and Regulatory Reporting
As a Registered Training Organisation (RTO), ECA Maritime College is required to collect and report training activity data.
Student information may be reported to:
• National Centre for Vocational Education Research (NCVER)
• Commonwealth and State Government agencies
• regulatory authorities
Training data is reported under the Australian Vocational Education and Training Management Information Statistical Standard (AVETMISS).
NCVER may use this information for statistical, research and policy purposes.
More information is available at:
7. Unique Student Identifier (USI)
Students undertaking nationally recognised training must provide a Unique Student Identifier (USI).
The USI allows training results to be recorded and accessed through the national USI registry.
ECA Maritime College may:
• verify USI numbers
• access student records through the USI registry
• report training outcomes linked to the USI
Qualifications or statements of attainment cannot be issued without a valid USI.
8. Maritime Regulatory Authorities
Where required for maritime certification processes, information may be shared with relevant regulatory authorities including:
Australian Maritime Safety Authority (AMSA)
This may include verification of training outcomes or competency requirements related to maritime licensing.
9. Learning Management Systems (LMS)
ECA Maritime College may deliver training using online systems including learning portals and Learning Management Systems.
These systems may collect and store information including:
• login activity
• course participation
• quiz and assessment submissions
• uploaded files or evidence
• trainer feedback and grading
• communications between students and trainers
This information forms part of the student training record and may be retained in accordance with RTO record-keeping requirements.
10. Disclosure of Personal Information
ECA Maritime College may disclose personal information to:
• government regulators
• NCVER
• AMSA or maritime authorities
• training partners or subcontractors
• IT service providers
• auditors and professional advisors
• employers (with student consent)
Personal information will not be sold to third parties.
11. Overseas Disclosure
In some circumstances, ECA Maritime College may use service providers located overseas (for example cloud service providers).
Where this occurs we take reasonable steps to ensure personal information remains protected.
12. Security of Personal Information
ECA Maritime College takes reasonable steps to protect personal information from:
• misuse
• interference
• loss
• unauthorised access
• modification
• disclosure
Information may be stored:
• in secure electronic systems
• on protected servers
• in limited physical records where required
Access is restricted to authorised personnel.
13. Website Data and Cookies
Our website may collect technical information including:
• IP address
• browser type
• pages visited
• website usage statistics
Cookies may be used to improve website functionality and user experience.
Users may disable cookies through their browser settings.
14. Access to Personal Information
Individuals may request access to personal information held by ECA Maritime College.
Requests may include:
• viewing student records
• updating personal details
• correcting inaccurate information
Requests should be submitted in writing.
15. Correction of Personal Information
If personal information is incorrect, incomplete or outdated, individuals may request corrections.
ECA Maritime College will take reasonable steps to ensure records remain accurate.
16. Complaints
If an individual believes their privacy has been breached they may lodge a complaint with ECA Maritime College.
Complaints will be investigated and a written response provided.
If a satisfactory outcome is not achieved, the complaint may be referred to the:
Office of the Australian Information Commissioner (OAIC)
https://www.oaic.gov.au
17. Contact Details
For privacy enquiries, requests or complaints please contact:
ECA Maritime College – By Appointment ONLY
Building 1
747 Lytton Road
Murarrie QLD 4172
Phone: 07 3390 4443
Email: brisbane@ecamaritimecollege.edu.au
18. Changes to This Policy
ECA Maritime College may update this Privacy Policy from time to time to reflect legislative or operational changes.
The most current version will be published on the ECA Maritime College website.